Being a scrum master for the past few years, I am extremely grateful to be given the opportunity to guide, educate and motivate several product teams. This has allowed me to be a better servant leader.
In my previous journey, as a first time line manager with direct reports, there were long hours and many lessons learnt. Some of the most valuable points were the following :
- Customer focus is important, be it internal users or external customers.
- Open team communication and collaboration must be ever present and excellent to ensure there are actions that can be taken up and completed.
- Agile is also a mindset as well as a path towards continuous improvement and delivering value over outcome.
By end of August 2023, I will end my tenure as a scrum master in my current company after several years in this position. The next path will bring me in as a scrum master and technical delivery expert.
Throughout this years, being focused on being an excellent scrum master, here are several important areas that I would like to impart to my avid readers :
- Be patient and resilient. Don’t be overcomed or distracted by ‘noises’ outside of the team.
- The path maybe difficult at times but bear with it and every step will be a lesson that will enrich you in life and experiences.
- Focus on the team well-being. Don’t let others influence you or your thoughts on team members. Find out for yourself the truth by having regular 1 on 1s.
- Work closely with your team and peers. Build rapport and relationship with those outside the team.
- Coach the team to be goal and result oriented. Internal team relationship must be built up and maintained together with open communication. Have an on-boarding with new joiners and off-boarding with those who are leaving the team to get their feedback.
Signing out for now, Jason.
